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Testimonials

Would you like to share your experience with us? We invite you to take a moment to fill out the form below and we will gladly post it to our website. Thank you for your business! Everyone at Bayonet Plumbing, Heating & Air Conditioning & AC appreciates you.


They fixed a broken sprinkler head that was in the way of the AC unit when it was installed. Very prompt and hassle free.They were highly professional!!

- K. Stringer, Spring Hill, FL

This is the second heat pump I have bought from Bayonet. I've had a maintenance contract for over 14 years. I have been very pleased!

- W Lee

I spoke with 9 or 10 other companies for estimates and liked Bayonet the best.

- L. Kostantinous

Paul and John were the best two guys that have ever done work for me. I would let them work in my house anytime!

- Mike from Oldsmar

Sean, the sales rep from Bayonet, was extremely helpful. He understood our needs, had good suggestions for our hot spots. We are confident his advice will improve the comfort in our home! Mike and Rich were a delight to have working in our home. They were knowledgeable regarding what was required to give us the best AC and heating system to meet our needs. We highly recommend this team as efficient members of the Bayonet Plumbing family!

- J and R Graham

From the Service Person, Angel, the salesman, Sean, to the two installers, John and Billie, all were so professional and courteous. All explained exactly what was being done. Bayonet is my "Go To" AC company!

- Bill L.

Billie, Chad, and Joe did a great job on the install! I'm very satisfied! I'm looking forward to doing business with you on service contracts.

- Doyle Hill

We have been using Bayonet for our pluming and ac needs for the past four years. Everyone is truly professional at what they do and its quite refreshing these days. We bought a new air conditioner last year and experienced great service from the sales rep to those who installed it. We just had our first maintenace service preformed and I was amazed how Tom B. cleaned and checked everything to make sure it was in good running order. I wanted to let your company know how thankful we are to have you service our home.
Thank you,
The Carmenes

- The Carmenes

When our AC went out none of my neighbors had a reliable repair man to call. Once we got in touch with Bayonet we knew we had found one. We had an appointment set up right away. Mike came out and knew the problem right away. We could not have asked for better service. Thank you Bayonet for being so good at what you do. We are so lucky to have found you and will share your name with everyone.

- The Gores

It's very refreshing doing business with a company that works hard at doing the best for a customer! The owners of Bayonet should feel very confident of their workers giving their all to make a great company!

- Mrs. Lawson

From the first person I spoke with, "Kris," to Eric the sales person, and even the installers were polite and caring people. I will recommend you to everyone.

- Hatcher

Your workers have been very polite and professional. I would recommend you to anyone looking for a new AC unit.

- K. Eiland

THANK YOU! The salesperson and the installers all did a great job. I will definitely recommend you to family and friends in the future.

- The Sparks Fmaily

The thoroughness of your quality control has been most impressive. I'm not easily impressed. Great job!

- Mr. Hager

Your installers were polite and professional in their work. They explained everything that they did and told us what we needed to know. Excellent clean up!

- The Hamms

From Start to Finish, this job was excellent and professional. I am so glad I chose your company

- Martin

Rich, Mike and Bobby were very efficient, polite, and neat and were a pleasure to have working on our property. We appreciate good employees as former long-time business owners.

- Mr. and Mrs. Land

I give Bayonet all 10s. Everything was explained by my sales rep, was done as he promised, and worked perfectly. Job well done.

- A.C.

My wife and I would like to take a moment to commend Bayonet Plumbing and its employees for the outstanding customer service that we were given in September.
A technician came to our residence and performed a very extensive checkup of air conditioning needs. He explained the condition that our two units were in and all options available. He made the choices very easy and contacted Sean on our behalf, who called for an appointment that very day. He came the next afternoon, went over Mike's findings, and went our our system's shortcomings. He ran a computer program that showed we needed only a four-ton and two-ton unit to satisfy our home's air and heating needs. This was versus the existing five and two ton. This saved us money while giving us maximum efficiency. Sean worked with us and scheduled the duct cleaning and swap outof both units over three days instead of two because of my health needs.
At installation, Mike and Rich showed up promptly at 8 am and performed a very thorough cleaning of all vents. The total installation process continued and was completed with the help of Joe-right on time.
All three of these gentlemen were very polite and friendly always taking the time to explain what was being done. Each day the work area was cleaned and all litter picked up and taken away. Additionally, they all talk of Bayonet as a family and how pleased they are to be employed by a company that they really feel is concerned about the customer and the service they perform.
We have used Bayonet in the past and know that you can expect nothing but the finest service.

- S.B., Trinity, FL

I want to express our thanks to Liz and our technician Wayne for their prompt response to our need on 7/26/11 when our air conditioning system failed. They were both very professional and we are so happy that we found Bayonet Plumbing, Heating and Air Conditioning. Wayne was very knowledgable and the ultimate professional while at our home. Thanks again...we are new to the company but won't go anywhere else for service!

- J.H., San Antonio, FL

Your tech did a phenomenal job at my home. I feel he went above and beyond and is a GREAT representation of your company. Thank you!

- D.R., Hudson, FL

I'm an old service tech, the professionalism, job knowledge, and care factor reminded me of the old days. People knew what they were doing and cared about the quality of the work. I'm very impressed with Bayonet. Rated 10+++

- Allen, Wesley Chapel

I think I did quite a bit of research. I had 6 different estimates. Your company wasn't the cheapest but you were the most knowledgable and most thorough. I chose to go with the best company and I am NOT disappointed after the job!

- P.E., Hernando Beach

We have been very impressed from the very start of doing business with Bayonet! Your company is only as good as the people you employ and you have found the best of the best! I commend all the people who have worked with us; they did a FANTASTIC job!

- D.V., New Port Richey

Being the parent of the owner of an HVAC business in NJ, we expect good service and you exceeded our expectations!

- Spring Hill, Fl

One a scale of one to 10, Bayonet gets a 12! Everyone was super to work with. They cut no corners. They were on time and finished a big job in a day!

- The Metz Family

Good job with excellent follow-up on quality control

- The Rodgersons

When living far away, this has been a major project for me. Your company was more patient and informative to me than all the others I dealt with. The decision took me three weeks and a lot of research...you came out on top. We were very impressed with the installation crews. You were very helpful over the phone and the consultant was GREAT. I will have more work for you when I am in town in the fall! Thank you so much!

- Ms. Mills, Spring Hill

I want to send special thanks to Sean, Richard, Michael and Joe. They all showed professional skill and pride in the job function each performed.

- Mr. Hoffman, Spring Hill

From the beginning of our job, Eric said "we want to make you happy" and you have. The install crew was the best. Everyone has been very friendly and you provided on time service! Thanks BPHAC!

- Hudson, FL

Eric, the install team, and everyone at your company were all fantastic and knowledgable. On a scals of 1 to 10, you're a 10+!

- The Sheehans, Tampa, FL

Dealing with Cathy at your office made my whole installation from start to finish go so smoothly. Thanks Cathy and Thanks Bayonet

- Bunting Family

I bought my new AC system from you, and your consultant's recommendations on repositioning and adding the return vents has made such a difference in air flow and comfort. Thank you very much.

- V. Flynn

I wanted to tell you how impressed I was with Jason. He took the time to explain everything. I will be recommending Bayonet to my friends.

- Gisele A. in Tampa

I wanted to write to thank Tom and Wayne for the service they performed at my house. They are very good at their jobs and very professional. This was my first experience with Bayonet and I called for a tune-up. I will continue to use your company, as I am very pleased with your service.

- Mrs. Beard in Hudson

Your people have been the best that I have encountered. I would recommend your company to anyone. They were top-quality workmen and far exceeded any other company that I have dealt with. It was a fantastic job, the men were well-mannered and made sure everything was done correctly and then they cleaned up so I couldn’t even tell work was done.

- Mrs. Knight in New Port Richey

Your plumber, Leeroy, installed a garbage disposal and did a plumbing maintenance. He is very professional and did a great job. The job was done quickly; he cleaned up so well I couldn’t even tell he was there.

- Mrs. Raudman in Largo

Tom was the best technician that has ever been to this house. Tom had a positive attitude and was very thorough on my system’s maintenance. I will renew my maintenance every year if Tom is my tech!

- V. Buscetta in Dade City

Your company exceeded my expectations! You were 10 times better than other companies in the area.

- Mrs. Gould. in Holiday

On 6/28/10 I had your technician, Ranier do maintenance on my air conditioner unit. This not is to let your company know what a great asset you have in this exemplary employee. He was not only a pleasant man but very professional and extremely helpful. He went above and beyond!

In this day it is very rare to receive such outstanding customer service. Please commend him for a job well done!

Also I will be hapy to recommend your company to everyone I know thanks to Ranier!

- Debra V. in Riverview

I just had Jose and Bryan out to install a new air conditioner. There are no words to describe how fabulous, courteous and amazing they both were and they deserve a pat on the back for doing such a great job!

- Joanne P. in Palm Harbor

Your technician, Bob Gingrey, just left my home. He’s such a nice guy, very polite and personable. I will be requesting him in the future. Thank you!

- Cathy R. in Seffner

My family and I would like to give Bayonet Plumbing, Heating & Air Conditioning our sincere thanks. Without them we would be going into the summer without air conditioning.

Four years ago, we moved into a new home in Brooksville.
Bayonet was our installer and service agent. Immediately our air conditioner started giving us trouble. Over the past four years, we needed three compressors and two evaporator coils and numerous other parts. On March 1, Bayonet said we needed another compressor and coil. The problems had nothing to do with the work done by Bayonet. The unit was a lemon from the beginning, but it was something we would have to prove to the manufacturer, Rheem Corp.

With the help from Bayonet’s service manager, we were finally able to get a replacement air conditioner. If it wasn’t for the manager’s vast knowledge and sincere concern for our problem, I don’t think this would have been resolved in six weeks.

The entire Bayonet family was wonderful. It’s nice to know that in this day and age and economy, that there are honest and reputable companies still around. We will always be grateful for everything that they did for us.

- Sandra L. in Brooksvile

Thank you for the great technicians and their service. Although some of your service was more expensive than Schmidt, your experienced staff did a wonderful job! My trust is in your and your company and I will be referring some business towards you… Once again, thank you for the honest and prompt service! My gratitude on behalf of my mom and myself.

- Nelson G. in San Antonio

You all did an amazing job at my home, including Rich who sold me the unit, and Bryan, Mike and Joe. Thank you!

- Harold S. in Saint Petersburg

I want to express our company’s gratitude for the integrity of the men and women at Bayonet Plumbing, Heating and AC. It has been my experience that a company’s culture, attitude and principles begin and end with the management of a company.

Our company is Raytron Enterprises, Inc. The franchisor for the Fantastic Sam’s hair franchise in the state of Florida, Alabama and Georgia . We have had a problem with the A/C system not cooling our salon at Ridge Rd. and Little Ave., in the New Port Richey. The temperature would reach 80 degrees which is too hot for a hair salon to operate in. We have had 4 other companies give us 4 different answers for solving the problem, which ranged in cost from $4,000 to $10,000. Paul took a different approach which was what I was looking for. I felt that a 5 ton unit should cool the space adequately and that a 5 year old unity should not yet need replacing. When I explained to Paul the situation ad that I was looking to see if we needed to replace the unit with a bigger one, he immediately stated that he wanted to inspect the current unit first to determine whether another unit was needed.

This was what I had been looking for, someone who wanted to know why the current 5 ton was not performing as it should have. Paul and Mike Arters’ diligence in performing a complete inspection saved our company thousands of dollars. With today’s economy those dollars saved could make the difference between the life and death of a business and the livelihood of its employees. They did something that is NOT common place anymore. THEY DID THEIR JOBS TO THE BEST OF THEIR ABILITY!! To me this is what is being lost in our country today, but not at Bayonet Plumbing, Heating, and AC.

We at our company say thank you to Bayonet Plumbing Heating and AC!!

- B. T. McNeill in Clearwater

On Monday August 16 the air=conditioning unit in our two-month old Lennar home ran constantly for over 6 hours but was unable to bring the house temperature below 81 degrees.

Your technician, Mike Arters, arrived at 6:30 p.m. and proceeded to do a thorough analysis of the system. He was able to restore the system to what might seem like normal operating conditions, however he was not satisfied that the cause of the problem was totally solved and indicated he would return on Friday to conduct additional tests. He further indicated that if there was a problem prior to his return that we should alert the office.

Your office called an set up a Friday appointment at which time Mike conducted additional tests and made necessary adjustments to ensure the system was actually functioning normally. His competence and personal standard of performance is to be commended.

As you may expect, it is comforting for us to know that we can trust your organization for technical competence but more importantly for the commitment to service.

- Alfred B. in Hudson

Recently a group of your talented technicians spent a considerable amount of time, patience and energy at our residence. We are enormously pleased with not only their craftsmanship but their friendliness and positive attitude in helping the homeowner. Their work for us included rehabilitating a water softener (Leroy), installing a new heat pump (Eric from sales, Jose and Glenn the A/C installers and Mike and David, the “Guaranteed performance” technicians) and a new hot water heater (that Leroy guy again).

In whatever manner you feel appropriate, please convey our deep appreciation to them. Indeed Bayonet is most fortunate to have such a talented and dedicated team. Oh yes, the person who made all of this possible was Jennifer. Having never had the pleasure of meeting her I know she is equally deserving of our gratitude.

- Roy and Sharlene L. in Wesley Chapel


  
 

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