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Reviews
I've dealt with several people from this company for HVAC work and they have all been great. This includes repair techs, sales, and installation techs.
Unlike many in the trades they show up when they are supposed to and get the work done. They are good communicators which I really appreciate.I will certainly use them again.
Albert was incredible! He showed up when he’s stated he would, was professional, knowledgeable and expedient. My issue was resolved and my family is extremely satisfied. Thank you Albert Colon!
The technician Jason Akomer was one of the best customer service experiences I've ever had. He was very polite, informative, and genuine. He took the time to explain what went wrong, how the plumbing works, and that I was covered under warranty. Highly recommend Jason and Bayonet Plumbing!
An excellent customer experience. Quick delivery and installation. Both technicians were knowledgeable, professional and courteous. They explained the process, did their own clean up and were super nice. They both deserve a free lunch from Bayonette. Their quality of service deserves recognition.
My experiences with Bayonet Plumbing & AC have always been excellent. I recently had the me out to replace two kitchen sink water cut off valves. The company communicated before and after. Their tech was on time, friendly, knowledgeable, and completed the work in a very timely manner. Any mess created was cleaned up and the left better than when he arrived. He even provided me with some insights on other plumbing jobs I have going on.
I was very impressed with the professionalism and knowledge of our technician Russell Robinson! He was able to quickly diagnose the issues we were having. I also liked receiving a confirmation text with his picture. I would highly recommend using this company.
Their techs always go the extra mile to make sure I am well taken care of. The systems inside and outside are thoroughly cleaned to prolong the system's life.
Great job!
I want to recognize Yetsiel Sanabria with Bayonet Heating and Cooling (Lakeland Office) for the exceptional service he provided. Yetsiel was professional, knowledgeable, thorough, and genuinely took the time to diagnose the issue with my HVAC system instead of simply rushing through the appointment.
What impressed me most was his attention to detail and his willingness to go above and beyond. He carefully worked through the problem, explained what he was seeing in a way that was easy to understand, and made sure the system was operating properly before he finished.
Yetsiel represents exactly what you want in a service technician: technically competent, honest, personable, patient, and focused on doing the job correctly. It is rare to receive this level of customer service, and employees like him are the reason customers continue doing business with a company.
Bayonet Heating and Cooling should recognize Yetsiel for the quality of his work and the way he represents the company in customers' homes. He is absolutely deserving of recognition, a bonus, and consideration for advancement. I would specifically request Yetsiel for any future HVAC service and would confidently recommend him to friends and family.
Thank you, Yetsiel, for outstanding service.
Jeremy was on time and did a wonderful job in performing a routine maintenance