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Reviews
Truly professional service. Very informative and friendly
John was incredibly helpful with addressing our AC/heat issue and when an additional problem appeared, he quickly got a plan in place and fixed it that day. John and the Bayonet team acted quickly to ensure my family would have heat for the incoming cooler weather the following day (especially for our young kids). I greatly appreciate John's help and will continue to recommend Bayonet for all AC/Heating issues.
Josh Miller provided exceptional service for us today. Not only executed the maintenance work but also explained what and why he was doing to make our system work efficiently over time. He also recommended system upgrades based on medical needs of a family member which we are working on implementing. Can't say enough about Josh . Truly an asset to your company.
1-14-26 Today Josh installed the Reme. Halo system on our HVAC system and as usual did an outstanding job. In fact, I insisted that Josh would be the technician to do the installation. As I mentioned in my previous post, Josh is truly an asset to your company.
On another note, if the office was as efficient as Josh, it would have been a much better overall experience. If not a for my continuous follow up, I doubt if the installation would have taken place.
Our experience at Bayonet AC has been wonderful. Starting our journey with customer service and how responsive they are to the arrival of your technician makes for great service. We recently had multiple failures to our AC unit and parts had to be ordered. As soon as they arrived we were scheduled on a Sunday and had two technicians come to our aid. Colin and John were incredible and got the job done. It was a very intense job and they were informative the entire time and keep us in the loop. Thank you for your exceptional service.
1. Bayonet has been a pleasure to work with. They scheduled an appointment on a day I was available, which was one day prior to their usual availability. They completed a warranty service, diagnosed the issue, ordered the necessary part, and completed the installation without any concerns. The service technician who performed the repair was courteous and communicated effectively.
2. A second service was required for warranty coverage, which was the same issue my unit encountered previously. Bayonet responded promptly. Jeremy shared some of the recurring problems he had faced and accurately diagnosed the problem and a new solution from my last repair. I appreciate that the technician who was present to diagnose the issue was also responsible for performing the repair this week. Continuity is crucial in this case, as these systems are intricate. Jeremy is confident in his diagnosis and is not relying on another technician's notes to complete the job.
John was awesome. Buy John lunch. Very personal and totally professional.
Excellent company. Every A/C person has been amazing, friendly and knowledgeable
Great job installing a new hot water tank. Thanks for being upfront and honest with my billing. Also for taking the time to find that I have a leak in my plumbing which I will have you repair as soon as I can get the leak located. Bayonets is now our go to plumbers for all our plumbing and air conditioning needs.