Reviews
Had AC service today, had a clogged line. Called BAYONET after 6 pm last night and they were able to give me an appt the following day. The tech, Zach, was amazing. He was so friendly and explained everything he was doing. Highly recommend this company (and Zach).
James was absolutely amazing! He was professional, polite, and he loves dogs (a definite plus)! When I need a plumber again (hopefully it will be a while), I will call Bayonet and request James. Thank you so very much James, you are greatly appreciated!
Bayonet was quick to get here. James B. came and switched out the water heater system in about 2 hours. He was friendly and very knowledgeable. He explained everything that the job involved.
His work was neat and clean. I would give him 6 stars if I could. I will call Bayonet for all my future needs. Thank you.
An excellent customer experience. Quick delivery and installation. Both technicians were knowledgeable, professional and courteous. They explained the process, did their own clean up and were super nice. They both deserve a free lunch from Bayonette. Their quality of service deserves recognition.
My experiences with Bayonet Plumbing & AC have always been excellent. I recently had the me out to replace two kitchen sink water cut off valves. The company communicated before and after. Their tech was on time, friendly, knowledgeable, and completed the work in a very timely manner. Any mess created was cleaned up and the left better than when he arrived. He even provided me with some insights on other plumbing jobs I have going on.
I was very impressed with the professionalism and knowledge of our technician Russell Robinson! He was able to quickly diagnose the issues we were having. I also liked receiving a confirmation text with his picture. I would highly recommend using this company.
Bayonet Plumbing was provides such great, trusted, efficient and friendly service. My Heating / AC Technician was Russell Bellinger. He replaced the capacitor - which was under warranty and it looked like the fan motor was bad and needing replacing - since it would not spin. He said he decided to test it and see if he could unlodge it to spin and he got it to work! So, did not need to replace the motot! WOW - he said probably 2 in the hundreds he has had to replace have this happen - which saved us hundreds to replace. THANK YOU Russell for being an honest, knowledgeable technician. He also gave me advice around getting a surge protector - which I will consider in the future.
I've had a few experiences with Bayonet and each time I felt like they were doing their best to fix the situation that needed to be addressed and not to add on additional things.
I highly recommend them and Russell!
Thank you!
We had bayonet plumbing out today and our repair tech Tina did a great job diagnosing our problems and providing solutions. Score another win for bayonet. Thanks! Later we called them again for a different issue and Irvin and Gerald came out to help with an emergency situation after hours - they were here in less than and hour and took care of the issue quickly. Great job!
Everything from the initial assessment of purchasing a new unit to installation was Outstanding. Each visit the team was punctual and communication was coordinated and clear. We would like to thank Kevin for his hard work and accurate assessment of the need for a new unit and relocation to a more suitable location for the air Handler. Joel and his team went above and beyond to install the unit in one day (a very long day. Started at 9am and kept working until nearly 10pm). Joel went through all the details for maintaining the unit to ensure years of service. The renters are hearing impaired and he spent a great deal of time explaining everything as they worked on installing the unit. He ensured they understood everything. I cannot thank the team enough for a wonderful install. They are very strong in communication and efficiency. Kudos to all that made this happen.
We had a great experience with Bayonet. Our tech Ryan came out after hours and quickly diagnosed our problem. He was able to fix our AC in under an hour. The price was fair and there was no upcharge for the visit being after hours/emergency. We will definitely use bayonet again.