Reviews
Exceptional service, and professionalism. They arrive at your home on time as per their arrival window. They are detailed and are ready to answer any questions you may have. Friendly service. All companies should be like this..
This was my first time using Bayonet, and the service from start to finish was excellent...My technician, Vasilios Sazos, was extremely professional and efficient...I will continue to use Bayonet for all my future AC and Plumbing needs...
Mark & Eva
The two men were very professional knowledgeable and honest in their assessment
Michael did an amazing job. I was so happy with it that I signed up for a maintenance agreement which was very very reasonable! He took the time to explain everything about the repair. I knew there was a possibility it would be thousands of dollars, but the whole thing was incredibly reasonable. He showed me what was wrong and what I needed to do to maintain the system. Thank you, Michael. Great job!!
Good job done and also the clean up was done. Thank you very much.
Lillian Feldman
9/9/26-Their new AI Ed doesn't identify himself and sends you to Neverland for 25 min if you req a human. 25 min at an AC service comp. where there is an AC van every 5 cars? ????
3/10/25: Update: It's very refreshing to have a business reach out to talk about any issues that occurred during a service transaction and so quickly. Then commit to take care of it and get back to you. Just don't see this by all companies these days. Wendy called and is on top of handling the office issue and working on the vent issues.
3/7 review-Very pleased with the work. Brandon especially was very knowledgeable and professional and did a lot more than their previous service tech did 6 mo ago.
Matthew didn't have the correct info from DR Horton on the work order to install metal box in Sheetrock around the vent run behind the dryer to complete repair so couldn't complete. He did measure for it and he caught that the dryer deliveryman for replacement a few mo back for Builder didn't tighten the vent hose at all so found a lot of lint everywhere as a result. Mathew looked at another work order I turned in 10-12 days prior still not reported to them by DR Horton however. At build both vent lines for bathroom not installed so req work order. Bayonet came and did ONE but notice in pic the other is just inches away so questioned why they'd leave the 2nd fan line not connected at same time. Supv told tech he'd only do now if on blueprint. So much for being a priority MVP Club customer! Why not do what's right and per code Bayonet?
Great attitude by both techs and well trained. If the office -Krystal O could communicate better and work on the scheduling mess this may be doable long term. Thx Maria for stepping up.
Always excellent service at a fair price. Our technician was knowledgeable, professional and patient. Highly recommended!
Technician Justen showed on-time and was very knowledgeable on the resolution. Service was handled quickly no issues.