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Reviews
John was incredibly helpful with addressing our AC/heat issue and when an additional problem appeared, he quickly got a plan in place and fixed it that day. John and the Bayonet team acted quickly to ensure my family would have heat for the incoming cooler weather the following day (especially for our young kids). I greatly appreciate John's help and will continue to recommend Bayonet for all AC/Heating issues.
Great HVAC service. And completely cleaned up area after service. Gary did excellent work.
Irvin was amazing. He was very quick to tell me the solution and worked quickly to get it done. He even put up with my pup who wanted to be his assistant. Great customer service. Thank you!
Quick and efficient repair
Excellent company. Every A/C person has been amazing, friendly and knowledgeable
Our experience at Bayonet AC has been wonderful. Starting our journey with customer service and how responsive they are to the arrival of your technician makes for great service. We recently had multiple failures to our AC unit and parts had to be ordered. As soon as they arrived we were scheduled on a Sunday and had two technicians come to our aid. Colin and John were incredible and got the job done. It was a very intense job and they were informative the entire time and keep us in the loop. Thank you for your exceptional service.
1. Bayonet has been a pleasure to work with. They scheduled an appointment on a day I was available, which was one day prior to their usual availability. They completed a warranty service, diagnosed the issue, ordered the necessary part, and completed the installation without any concerns. The service technician who performed the repair was courteous and communicated effectively.
2. A second service was required for warranty coverage, which was the same issue my unit encountered previously. Bayonet responded promptly. Jeremy shared some of the recurring problems he had faced and accurately diagnosed the problem and a new solution from my last repair. I appreciate that the technician who was present to diagnose the issue was also responsible for performing the repair this week. Continuity is crucial in this case, as these systems are intricate. Jeremy is confident in his diagnosis and is not relying on another technician's notes to complete the job.
John was awesome. Buy John lunch. Very personal and totally professional.